Legal
Data deletion
How to remove a connection to our products and ask us to delete the data we hold.
Last updated: October 12, 2026
Deleting your data
If you are a business using one of our products
- Disconnect the account in the product’s settings (WhatsApp or Instagram). We stop receiving data at once and discard the access token.
- Or remove our app on Meta’s side. On Instagram, go to Settings → Apps and websites, choose «Labs by 7Pro» and remove it. For WhatsApp, remove 7 Pro Labs’ access to your WhatsApp account in your Meta Business settings.
- When you remove the app on Instagram, or ask Meta to delete your data, Meta tells us automatically. We then delete that account’s access token, identifiers and stored comments.
- To delete everything else, such as the conversations and contacts stored in your workspace, delete them in the product, or email us and we will do it for you.
If you wrote to a business that uses one of our products
- That business controls your messages. Ask it directly to delete them; it can do so in our product.
- You can also email us. We will identify the business, pass on your request and help it carry it out.
- On WhatsApp you can block the business’s number at any time. Where the business supports it, replying STOP (or PARAR / SAIR) also stops further messages.
How to ask us. Email info@7prolabs.com with the subject «Data deletion request». Include the product, the business’s name, and the WhatsApp number or Instagram username concerned. We reply within 30 days, and tell you if the law requires us to keep anything.